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Contact Us

Call Us

(02) 4578 1055​

Email Us

Visit Us

Shop 2, 209-211 Windsor Street Richmond NSW​​

Store Hours

9am-5pm Monday-Friday

9am-1pm Saturdays

CLOSED Sundays

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Frequently Asked Questions

  • Do you ship internationally?
    Yes, we offer shipping to our international customers.
  • What is your returns policy?
    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not accept returns on products that have opened. To complete your return, we also require a receipt or proof of purchase.
  • How much does shipping cost?
    We ship through Australia Post. Shipping starts at $8 AUD.
  • Do you offer click and collect?
    TBA
  • Where do you ship?
    We ship everywhere! We have shipped to customers across Australia, New Zealand and even the UK.
  • What is Naturopathy?
    TBA
  • Where are you located?
    Our store is located at Shop 2, 209-211 Windsor Street Richmond NSW
  • What are your store hours?
    We are open Monday to Friday from 9am to 5pm and Saturdays from 9am to 1pm. We are closed on Sundays.
  • How long will my consultation be?
    Initial consultations usually take around 90 minutes. Follow-up consultations usually take between 30 minutes and 90 minutes, depending on needs.
  • Do I need to book my consultation in advance?
    Yes. Please use our booking page to book an appointment.
  • Is there a consultation fee?
    Initial consultations: $110 Follow-up consultations: $60-90 depending on time needed
  • What can I expect at my first consultation?
    In your first consultation we will work with you to build an overall picture of your current health by conducting an extensive holistic case history, covering the physical, mental and emotional aspects of your life. By gathering important information on your lifestyle, diet, medical and family history, and physical self, we can work to identify how best to help you achieve your health goals. ​ Your initial consultation will involve: Assessment of your current diet and lifestyle habits, as well as social and environmental factors Discussion of your past and current health concerns and goals A lifestyle, diet, iridology, nail, and tongue analysis. This can help point out any potential deficiencies and weaknesses in the body A comprehensive analysis of your personal history, which will help us to connect the dots and inform your treatment going forward We will work together to devise a customised treatment plan, empowering you to take charge of your health and allow for greater personal success.
  • Are consultations conducted online or in person?
    All our consultations can be conducted either online via Telehealth, or at our store in Richmond after hours.
  • Initial Consultation (90min)
    90min | $110 In your first consultation we will work with you to build an overall picture of your current health by conducting an extensive holistic case history, covering the physical, mental and emotional aspects of your life. By gathering important information on your lifestyle, diet, medical and family history, and physical self, we can work to identify how best to help you achieve your health goals. ​ Your initial consultation will involve: Assessment of your current diet and lifestyle habits, as well as social and environmental factors Discussion of your past and current health concerns and goals A lifestyle, diet, iridology, nail, and tongue analysis. This can help point out any potential deficiencies and weaknesses in the body A comprehensive analysis of your personal history, which will help us to connect the dots and inform your treatment going forward We will work together to devise a customised treatment plan, empowering you to take charge of your health and allow for greater personal success. Consultations can be booked for our Richmond or Windsor locations, or as a Telehealth (online) appointment.
  • Follow Up Consultations (30-60min)
    30-60min | $60-$90 ​ Follow up consultations are an important part of your holistic health journey and the overall progress of your treatment. By following up after your initial consultation, we can ensure that you are feeling good about your plan so far, revise any strategies, support your progress, and review your treatment plan as needed. ​ All consultations are conducted either in the shop after hours, or via a Telehealth appointment. Consultations can be booked for our Richmond or Windsor locations, or as a Telehealth (online) appointment.
FAQs
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Hawkesbury Herbs is a botanical dispensary and naturopathy clinic located in the heart of Richmond NSW. 

CONTACT

Shop 2, 209-211 Windsor Street Richmond NSW​

​

Phone: (02) 4578 1055

Email: info@hawkesburyherbs.com.au​

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Open 9am-5pm Monday-Friday | 9am-1pm Saturdays | CLOSED Sundays

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